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About Us |
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---- Provided by:
We are proud to be an industry leader in bringing world class power sport products to our valued customer. We build our business around our customers' needs and feedback. We take it very seriously to be precise at our company. Be it the on time shipping of the orders or providing accurate information on products, our experienced and trained staff gives us a competitive edge.
Premium Products Enterprise was established in 1995 with a vision of bringing the costs down for ATV and Motorcycle riders. We carry a very thin inventory and are selective about the products we carry. This makes sure that our customers get only the trusted brands at the most affordable prices. "Word of mouth" is still our best advertising strategy.
In the current economy, where larger franchise stores are going in loss because of the higher inventory and operational costs, our medium sized company has positioned itself in a WIN WIN domain! Our customers enjoy the lowest prices and great customer care with a personal touch. And we enjoy the confidence and trust that our customers endow on us.
Store Address: Premium Products Enterprise 405 W. Evans Reimer
Rd. Gridley, CA 95948
Phone: (530) 455-5081
FAX: (530) 869-5313
Contact Us
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Frequently Asked Questions
| Order Processing Policy
Orders are normally processed and shipped the same day if place before 3:00 pm EST.
Our Company name is: Premium Products Enterprise. This name will appear on your order invoice and credit card statement.
Certain orders are directly drop shipped from the distributor to the customer in order to save on time and cost.
Processing of International orders can take longer as we may require additional information from the customer.
If a product is no longer available, the customer will be notified via email about the alternatives. The customer has the ri...detail
Pricing Policy
Prices may change with or without notice. This happens from time to time because of price increases and human errors on our website. If a customer bought a product that was showing incorrect price, the customer will be notified via email about the price change. Upon receiving the price change notification, the customer has the right to approve the order at the new price, OR cancel the order without any charge.
We love our customers' feedback. Please Contact Us to improve this section.
...detail
Privacy Policy
Introduction:
Our Privacy Policy is designed to protect you from third party intrusion and unwanted contact from us. We are very concerned about on-line privacy as it affects you, the individual, who visits our web site.
This document outlines the type of information we collect and what we do with that information. This document will instruct you on what to do if you do not want personal information collected when you visit our web site.
Personal Information
As a matter of principle, we will not collect any personal information a...detail
| Return Policy
To process your return order, please read the following instructions:
Returns and exchanges will only be accepted within 30 days
of purchase.
Item being returned must be in the original box and
properly packaged to prevent damage during shipping.
You must contact us to obtain an Return Authorization
Number (RA#). No packages will be accepted without an RA#.
Exchange Options:
Standard Exchange: We will replace item upon receipt of
your original returned product. 15% restocking fee will apply.
Expedited Exch...detail
Shipping Policy
Orders are normally shipped the same day if placed before 3:00 pm EST.
Our shipping carriers include UPS, FEDEX and USPS. The customer chooses the shipping method at the time of placing the order. From time to time, we use a different shipping carrier than the customer's choice. This is due to a variety of reasons including faster shipping time, better handling etc.
Alaska, Hawaii & International Customers:
Shipping & Handling charges may vary from the amount calculated
at the time of purchase. The customer will be notified if there is a
change, at whic...detail
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