To process your return order, please read the following instructions:
Returns and exchanges will only be accepted within 30 days
of purchase.
Item being returned must be in the original box and
properly packaged to prevent damage during shipping.
You must contact us to obtain an Return Authorization
Number (RA#). No packages will be accepted without an RA#.
Exchange Options:
Standard Exchange: We will replace item upon receipt of
your original returned product. 15% restocking fee will apply.
Expedited Exchange: You may place a new order online
and include the new order number with your exchange. 15%
restocking fee will apply.
No credit or refunds will be given to orders received that
do not follow these instructions, or that product returned is found to
be used or damaged.
All returned items are subject to a 15% restocking fee.
Customers returning or exchanging items are responsible for
the shipping charge of the item back to us. We recommend sending via
UPS, Fedex, or Priority Mail in order to obtain a tracking number. This
will expedite the return/exchange process in the event items are
delayed or lost during transit.
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